---
title: "The mobile app"
slug: account/mobile-app
url: https://projectri.com/docs/account/mobile-app
section: account
audience: everyone
plan: core.mobile
mobile: false
updated: 2026-09-08
source: Projectri documentation
---

# The mobile app

What the iOS and Android apps do, how to sign in, App Lock, push notifications, and what still works with no signal.

![The mobile app](https://projectri.com/docs-shots/workspace-home.png)

## What it is

Projectri has native iOS and Android apps built from one codebase. They are not
a cut-down companion: the same tasks, projects, discussions, time, approvals,
reports and finance screens are there, filtered by the same permissions as the
web, with Nia on her own tab. The apps are included on every plan.

## How to get there

Install **Projectri** from the [App Store](https://apps.apple.com/app/projectri/id6798176649) or Google Play, open it, and sign in.
There is nothing to enable in the workspace first.

## How to use it

### Sign in

1. Enter your email and password on the sign-in screen.
2. If your account holds a second factor, the six-digit challenge is the next
   screen. If you belong to more than one workspace, the picker follows it.
3. **Sign in with a code** emails you a six-digit code instead of using a
   password.
4. **Link this device** shows a QR and an eight-character code that a device
   you already trust can scan or type — you are signed in without typing a
   password, and the phone can read encrypted messages immediately. See
   [Linked devices](/docs/account/linked-devices).

Google sign-in and single sign-on are web-only; use one of the paths above.

### Find your way around

Six tabs across the bottom:

- **Home** — your workspace dashboard.
- **Tasks** — everything assigned to you.
- **Inbox** — notifications, with an unread badge.
- **Nia** — the assistant, including voice.
- **Chat** — channels and direct messages together.
- **More** — everything else, grouped into Work, Content, People, Money and the
  rest, with a row per screen. Rows you do not hold the permission for are not
  listed.

### Turn on App Lock

1. **Settings → App Lock**.
2. Confirm with Face ID, Touch ID or your fingerprint.
3. From then on the app asks for biometrics before showing anything, on top of
   the session you already have.

### Agree to the terms on first launch

A consent gate appears before any workspace content on a fresh install, and
again if the terms or privacy policy materially change. The full documents open
inside the app. It cannot be dismissed by going back.

### Deal with work that has not sent yet

**More → Waiting to sync** shows two lists: what needs you — a closed period,
an entry approved while the phone was offline, anything stuck for over a week,
each with the reason and a retry or discard — and what is still on its way.
Empty is the normal state.

### Close your account

**Settings → Account → Close my account**. It records the request, notifies
every administrator of your workspace in-app and by push, and emails our team so
it completes within 30 days even if nobody acts. It can be withdrawn.

## What it affects

- **The phone is its own session.** One browser, one iPhone and one Android are
  three separate slots, so signing in on a phone does not sign your laptop out.
  Every session appears in the list on **Settings → Account security**.
- **Push notifications** carry mentions, assignments, reminders and channel
  messages, including when the message is only a voice note or a file. Which
  events reach you is set per account and applies to every device — see
  [Your profile and preferences](/docs/account/profile).
- **The phone counts as a device for encrypted messages**, and has to be
  approved from a device you already use before it can read them. Approving it
  hands over history, not just new messages.
- **Time logged offline is queued on the device**, with an id the device
  generated, so a flaky connection, a background wake and a manual retry cannot
  produce three copies of the same three hours.
- The read cache is persisted, so a cold start with no signal shows last
  night's data rather than a spinner.

## Limits and gotchas

- **Google and single sign-on are not in the app.** Use a password, an emailed
  code, or link the device.
- **Direct messages and encrypted material are never written to the device's
  cache.** They are readable in the app while it is running and are not part of
  what survives a cold start.
- **App Lock is a gate in front of a valid session, not a second credential.**
  Signing out is what ends the session.
- The apps ask for the camera (scanning a linking QR, taking a photo), the
  photo library (avatars and attachments), the microphone and speech
  recognition (Nia and dictation), Face ID (App Lock), notifications, and local
  network access if you are pointing the app at a development server. There is
  **no location, contacts, calendar or tracking**, and no advertising
  identifier.
- Nia's replies carry a disclaimer that output can be wrong, and a flag on every
  reply for reporting something offensive, harmful or inaccurate.

## Related

- [Signing in](/docs/account/sign-in) — the same doors, on the web.
- [Linked devices](/docs/account/linked-devices) — linking the phone without a password, and approving it for messages.
- [Mobile](/docs/features/mobile) — what the app can and cannot do, screen by screen.
- [Notifications](/docs/features/notifications) — what gets pushed, and when.

## Related

- [Signing in](https://projectri.com/docs/account/sign-in.md): Every way into Projectri — password, emailed code, Google, single sign-on and linking from a device you already trust — and what each refusal means.
- [Linked devices and encryption keys](https://projectri.com/docs/account/linked-devices.md): How a new device is trusted to read encrypted messages, how to sign in by scanning a code instead of typing a password, and what unlinking actually removes.
- [The mobile app](https://projectri.com/docs/features/mobile.md): What the iOS and Android app covers, what it deliberately leaves to the web, and the two things it does that the browser cannot.
- [Notifications](https://projectri.com/docs/features/notifications.md): What Projectri tells you about, on which of the five channels, what you can turn off, and the difference between a channel and a subscription.
- [Your profile and preferences](https://projectri.com/docs/account/profile.md): The settings screen that belongs to you — name, avatar, language and timezone, theme, pinned projects, notification delivery, skills, shortcuts and your data.
