Plans, seats and invoices
Where to look
Admin, then Billing, shows your current plan, how many seats you are using, and every invoice we have issued. Only workspace admins see it.
Changing plan
- Choose the plan you want and confirm
- An upgrade applies immediately
- A downgrade applies at the end of the period you have already paid for, so you keep what you paid for
Seats
A seat is a person who can sign in. Guests do not consume one. Adding a member past your seat count prompts you to add seats first.
Invoices
Every invoice is downloadable as a PDF from the same page, addressed to the billing details in your company settings. Change those before the next invoice is issued rather than after — we cannot reissue a past one with different details.
If something on an invoice looks wrong, write to us with the invoice number and we will look at it.
Did this not answer it? Send us a message or write to support@projectri.com — a person reads every one.